Get In Touch With Kilt Store

Head Office & Web

Ex Hire Sale Shop
Address: the kilt hire co
26 Hardengreen Industrial Estate
Estate, Dalkeith. EH22 3NX

Phone: 0044 (0)131 660 3451
Email: dalkeith@kilthire.com

Monday to Friday
8.30am - 5.00pm

Edinburgh Store

Address: the kilt hire co
54/56 Haymarket Terrace,
Edinburgh. EH12 5LA

Phone: 0044 (0)131 337 3333
Email: Edinburgh@kilthire.com

Monday
9.00am - 5.30pm
Tuesday
9.00am - 5.30pm
Wednesday
9.00am - 5.30pm
Thursday
9.00am - 6.00pm
Friday
9.00am - 5.30pm
Saturday
9.00am - 5.30pm
Sunday
10.00am - 5.30pm

Dundee Store

Address: the kilt hire co
13 Union Street,
Dundee. DD1 4BN

Phone: 0044 (0)1382 227 800
Email: dundee@kilthire.com

Monday
9.00am - 5.30pm
Tuesday
9.00am - 5.30pm
Wednesday
CLOSED
Thursday
9.00am - 6.00pm
Friday
9.00am - 5.30pm
Saturday
9.00am - 5.30pm
Sunday
CLOSED

Musselburgh Store

Address: the kilt hire co
36 Bridge Street,
Musselburgh. EH21 6AG

Phone: 0044 (0)131 665 9898
Email: musselburgh@kilthire.com

Monday
9.00am - 5.30pm
Tuesday
9.00am - 5.30pm
Wednesday
CLOSED
Thursday
9.00am - 6.00pm
Friday
9.00am - 5.30pm
Saturday
9.00am - 5.30pm
Sunday
CLOSED
FREE UK DELIVERY OVER £35
You can also order before 2pm for same day dispatch | Show International Costs

What are the delivery charges for the UK? 

We charge £1.95 for smaller orders under £35 value & FREE POSTAGE available on UK purchases over £35*

We send orders either via standard second class post, recorded or by courier tracked & signed for. We will advise which service we used & supply a tracking number if required. You can track those parcels at the Interlink web site If there is nobody available at the delivery address to accept the delivery a card may be left to inform the recipient how he or she can collect the parcel. *A surcharge may apply for large/high value purchases.

TRACK MY PARCEL

PLEASE NOTE: A working day is Monday - Friday and doesn't include bank holidays. Orders for next working day delivery will need to be made before 2.00pm. Please also note that we cannot offer next day delivery to the Highlands and Islands and BFPO addresses.

What are the delivery charges for Europe and Rest of the World?

Delivery is via courier and will arrive within 1 - 7 business days (please note that you will need to sign for your parcel). For a more accurate timescale, please see below. A surcharge may apply for large/high value purchases.


  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • England 1st Class Option 1st Class Option 1st Class Option Delivery 1-2 days if ordered before 2pm.
  • Scotland 1st Class Option 1st Class Option 1st Class Option Delivery 1-2 days if ordered before 2pm.
  • Wales 1st Class Option 1st Class Option 1st Class Option Delivery 1-2 days if ordered before 2pm.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Australia £15.00 * Reduced! £15.00 * Reduced! £15.00 * Reduced! 6 - 11 Business Days.
  • USA £15.00 * Reduced! £15.00 * Reduced! £15.00 * Reduced! Delivery 4 - 8 Business days.
  • Canada £15.00 * Reduced! £15.00 * Reduced! £15.00 * Reduced! Delivery 4 - 8 Business days.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Northern Ireland £8.00 £8.00 £8.00 Delivery 1-2 days if ordered before 2pm.
  • Scottish Highlands & Islands £8.00 £8.00 £8.00 Delivery 1-2 days if ordered before 2pm.
  • Isle of Man £8.00 £8.00 £8.00 Delivery 1-2 days if ordered before 2pm.
  • Jersey £8.00 £8.00 £8.00 Delivery 1-2 days if ordered before 2pm.
  • Guernsey £8.00 £8.00 £8.00 Delivery 1-2 days if ordered before 2pm.
  • Republic of Ireland £8.00 £8.00 £8.00 Delivery 2-3 days if ordered before 2pm.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Belgium £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • Denmark £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • France £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • Germany £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • Luxembourg £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • Netherlands £8.00 * Reduced! £8.00 * Reduced! £8.00 * Reduced! Delivery 2 - 5 Business Days.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Greece £15.00 £15.00 £15.00 Delivery 3-6 Business Days.
  • Portugal £15.00 £15.00 £15.00 Delivery 3-6 Business Days.
  • Spain £15.00 £15.00 £15.00 Delivery 3-6 Business Days.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Albania £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Andora £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Austria £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Belarus £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Bosnia & Herzegovinia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Bulgaria £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Croatia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Cyprus £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Czech Republic £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Estonia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Finland £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Gibraltar £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Greenland £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Hungary £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Iceland £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Latvia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Liechtenstein £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Lithuania £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Malta £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Poland £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Norway £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Romania £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Russia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Slovakia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Slovenia £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Sweden £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Switzerland £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Turkey £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Ukraine £15.00 £15.00 £15.00 Delivery 3 - 7 Business Days.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • Hong Kong £35.00 £35.00 £28.00 6 - 11 Business Days.
  • Japan £35.00 £35.00 £28.00 6 - 11 Business Days.
  • New Zealand £35.00 £35.00 £28.00 6 - 11 Business Days.
  • South Korea £35.00 £35.00 £28.00 6 - 11 Business Days.
  • Delivery Destination Under £35.00 Over £35.01 £100.00+ Description
  • South Africa £45.00 £45.00 £45.00 6 - 11 Business Days.
  • India £45.00 £45.00 £45.00 6 - 11 Business Days.
Delivery times are estimates

 

Returns Policy

Refund policy

Refund policy

If you're not happy with you're purchase return the product to us at the kilt hire co, 26 Hardengreen Industrial Estate, Dalkeith, EH223NX, following the instructions below, we'll exchange or refund it to the credit or debit card of the person who originally placed and paid for the order. Please see below for product exclusions

Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any standard delivery charge*, but excludes the products listed as exceptions below.  the kilt hire co will extend this period to 30 days from receipt of your order but excludes the products listed in exceptions below.

*exceptions may apply to orders containing additional items to the item(s) returned.  International delivery charges are non refundable unless the item is faulty, not as described or not fit for purpose.  Additional postage charges such as guaranteed next day are non refundable.

Terms & conditions

If you're unhappy with your purchase, please let us know. We'd like this to be within 30 days of purchase unless faulty.

If you return your item to one of our shops and you'd like a refund but don't have your receipt, order confirmation or delivery note, we'll give you gift vouchers to the value of the current selling price. Ordinarily if you have your receipt or delivery note we'll refund the original debit, credit or charge card used to purchase

  • It's important that any unwanted item, unless faulty, is returned in a re-saleable condition. We expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused & all returned to us. 
  • Only In the event of an item being unsuitable for its purpose, or being of a lesser quality than that which is advertised, The Kilt Hire Co Ltd will be liable for any postage charges incurred.  Otherwise, you are liable for all postage charges.

Products we are unable to cancel, refund or exchange

We can't offer refunds or exchanges, unless faulty or not as described, on the following items:

  • Products which have been personalised for you, such as stationery or gifts
  • Made to order products such as kilts, jackets or made to measure items
  • Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We're unable to accept cancelations for these orders, unless within 48 hours of the order being placed. We'll make this clear when you place your order.

This does not affect your statutory rights.

Please ensure you take the goods to the post office & collect a receipt as proof of delivery.

We will credit your account when we receive the goods.

 

Returns Policy PDF Link

Returns PDF